Station Guide
Everything you need to find your way through Union Station: where to buy tickets, how to transfer between operators and how to get here.
Facilities
Tickets & fares
Buy City Metro fares with MyBrickPass. For intercity and commuter tickets, check each operator’s website on the Operators page.
Waiting areas
Seating is available in the main hall and on the platforms. Check the departure boards for your train before heading down.
Food & shops
Grab something to eat or pick up essentials before you travel.
Information
Station staff and signage can point you to your platform and your operator’s service.
Getting here & transfers
Union Station connects City Metro’s rail and bus network with intercity and commuter railroads.
| Operator | Services at Union Station |
|---|---|
| City Metro | B, D and E Lines; bus Line 76 (loop) and Line 211B |
| Republic State Railways | Intercity and regional trains |
| City MetroLink | Commuter rail |
| City Metro-North Railroad | Commuter rail to the north |
Changing trains
- Check your operator’s departure information.
- Follow the signs for your operator and platform.
- Use the Trip Planner to see your whole journey, including transfers.
Before you travel
- Check service alerts for delays or planned work.
- Have your ticket or MyBrickPass ready.
- Allow extra time if you are changing operators.
Accessibility & safety
Accessibility
Check elevator and escalator status before you travel at alerts.citymetro.xyz. Ask station staff for help any time.
Safety
Transit Police are available for City Metro services: call 888-CM-SAFE or text 77777. Call 911 in an emergency. See the Customer Code of Conduct.